Below FAQ are some common questions from our customers. If you have other questions, please just send it to
Created with attention to detail, each cosmetic organizer boasts exceptional quality and high-end aesthetic. They are made from durable polystyrene plastic that resembles glass, but much stronger and safer.
It is suggested to simply clean with water, then dry.
Shop for the full product offering. Depending on availability, you can also find select products at major retailers and specialty stores.
The quickest way to find specific items is by using the search box on our site. You can enter a SKU, UPC, or even a partial description of the product.
After you have found the perfect product, you can read the details located on the right side of the page.
While we can’t specify a timeframe, keep an eye out! New items are added to the site often, so we’re sure you’ll find something you love. To find something similar, simply type a description in the search box on our website.
At this time, we do not have a backorder system. We recommend that you join our mailing list for the latest updates and review your personal shopping list regularly to check which items are back in stock.
To create a account:
  1. Select create account from the main menu on the homepage.
  2. Enter your name and email address, then create a password.
  3. Check your email inbox to activate your account.
  4. Start shopping!
No, but by creating an account, you’ll also be able to:
  • Track and view all of your orders.
  • Easily edit your account details such as address.
  • Manage subscriptions.
  • Quickly reorder or return items
  1. Select “Log In” on the homepage menu and choose “Forgot your password.”
  2. Enter your email address and submit. You will be sent an email to reset your password.
We are available to take your call Monday through Friday, 9:00am-5:00pm Eastern Time. Please don't hesitate to call us with any questions at +1 (800) 200-6789 Toll Free
We currently accept American Express®, Discover Card, MasterCard, and Visa. Please visit our customer service page for additional info.
Gift cards and eGift cards are not available at this time. We apologize for the inconvenience, however check back soon!
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. You can also contact Customer Service at 201.777.5100, or send an email to
Spend $30 or more using any payment method. To qualify, the $30 minimum is based on cart subtotal and doesn't include tax.
Yes, we are able to ship those packages via USPS service. The lead time depends on the carrier
We do not offer International shipping at this time.
Please visit our customer service page for more info.
Of course! For promotions, new products, sales, restocks, and more, sign up and join our mailing list. Simply scroll down to the bottom of the homepage and enter your email address.
Select unsubscribe at the bottom of the Sorbus Beauty email.
At Sorbus Beauty, we are committed to protecting the privacy and security of our customers and site visitors. A comprehensive privacy policy can be found on here where we share openly how we gather and secure your information.
Yes! Those who meet our selection criteria and are approved as affiliates will receive some beautiful benefits! Please contact for more information on how to join our program.